4 14-0477 Subject: IT/Help Desk Requests From OPD From: Councilmember Desley Brooks Recommendation: Receive An Informational Report Providing An Analysis Of All Help Desk Requests Made By The Oakland Police Department (OPD) To The Information Technology Department (ITD); The Date Of The Request; The Date The Request Was Completed And The Status Of Said Request; If The Request Is Incomplete, The Anticipated Completion Date; And A Summary Of The Status Of All OPD-Related Technology Projects ITD Is Working On Or Has Completed For The Reporting Period, Which Is January 1, 2014 To January 31, 2015